SMS Privacy Policy

Effective Date: January 23, 2026

Aerus Delaware ("we," "us," or "our") is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information specifically regarding our text messaging services.

 

1. How we collect your information

When you check the consent box to opt-in to receive SMS messages from Aerus Delaware, we collect your mobile phone number, any other information you provided us, and your consent to be contacted.

​

2. How We Use Your Information

We use your mobile number to:

• Send updates regarding your requested water test.

• Provide service reminders and scheduling information.

• Deliver relevant promotional offers or company updates if you have opted in for marketing messages.

 

3. How we Store your information

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.  While no method of electronic transmission or storage is completely secure, we continually work to protect the information entrusted to us. 

​

4. How we Protect your information

We do not sell, rent, or share your mobile number with third parties or affiliates for their marketing or promotional purposes. We may use trusted service providers, such as our website, scheduling, and messaging platforms, to deliver the services you request. These providers are required to safeguard your information and may only use it to provide services on our behalf. 

​

5. Your Choices, Help, and Opt-Out

You may reply "Stop" at any time to unsubscribe or "Help" for assistance. After you text "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, just sign up as you did the first time or text "START," and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance.

​

6. Contact Us

If there are any questions regarding this SMS privacy policy, you may contact us using the information on our website at https://www.aerusde.com.

​

7. Message Data Rates may apply.